Terms of Service

1. Your Relationship With Us

Welcome to True Cost (the “Platform”), which is provided by Tinker Terror (“True Cost”, “we” or “us”).

You are reading the terms of service (the “Terms”), which serve as an agreement between you and us and set forth the terms and conditions by which you may access and use the Platform and our related services, applications, products, websites and content (collectively, the “Services”). The Services help businesses and individuals track their expenses and income by scanning and organising receipts, and you may use them for your business, professional and personal purposes. For purposes of these Terms, “you” and “your” means you as the user of the Services.

The Terms form a legally binding agreement between you and us. Please take the time to read them carefully.

2. Accepting the Terms

By accessing or using our Services, you confirm that you can form a binding contract with True Cost, that you accept these Terms, and that you agree to comply with them. If you are using the Services on behalf of a business or other organisation, you represent that you are authorised to accept these Terms on its behalf. Your access to and use of our Services is also subject to our Privacy Policy, the terms of which are incorporated herein by reference. By using the Services, you consent to the terms of the Privacy Policy.

If you do not agree to these Terms, you must not access or use our Services.

You can accept the Terms by accessing or using our Services. You understand and agree that we will treat your access or use of the Services as acceptance of the Terms from that point onwards. You should save a local copy of the Terms for your records.

3. Changes to the Terms

We amend these Terms from time to time, for instance when we update the functionality of our Services, or when there are regulatory changes. We will use commercially reasonable efforts to generally notify all users of any material changes to these Terms, such as through a notice on our Platform; however, you should look at the Terms regularly to check for such changes. We will also update the “Last updated” date at the top of these Terms, which reflects the effective date of such Terms. Your continued access or use of the Services after the date of the new Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop accessing or using the Services.

4. Your Account with Us

To access or use our Services, you must create an account with us. When you create this account, you must provide accurate and up-to-date information. It is important that you maintain and promptly update your details and any other information you provide to us, to keep such information current and complete.

It is important that you keep your account password confidential and that you do not disclose it to any third party. If you know or suspect that any third party knows your password or has accessed your account, you must notify us immediately at heythere@tinkerterror.com.

You agree that you are solely responsible (to us and to others) for the activity that occurs under your account.

We reserve the right to disable your account at any time, including if you have failed to comply with any of the provisions of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services, infringe or violate any third party rights, or violate any applicable laws or regulations.

If you no longer wish to use our Services, you can permanently delete your account at any time from within the app. You may also contact us at heythere@tinkerterror.com for assistance. Once you delete your account, you will not be able to reactivate it or retrieve any of the information associated with it.

5. Your Access to and Use of Our Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

• access or use the Services if you are not fully able and legally competent to agree to these Terms;
• make unauthorised copies of, modify, adapt, translate, reverse engineer, disassemble, decompile or create any derivative works of the Services or any content included therein, or determine or attempt to determine any source code, algorithms, methods or techniques embodied by the Services;
• distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works thereof, or make the Services available to third parties other than authorised members of your account or workspace;
• interfere with or attempt to interfere with the proper working of the Services, disrupt our servers or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services;
• incorporate the Services or any portion thereof into any other program or product;
• use automated scripts or other automated means to collect information from or otherwise interact with the Services;
• use the Services in a manner that significantly exceeds typical usage patterns, places an unreasonable load on our infrastructure, or abuses the AI receipt-scanning functionality. We reserve the right to throttle, suspend, or terminate accounts that engage in excessive usage;
• impersonate any person or entity, or falsely state or otherwise misrepresent yourself or your affiliation with any person or entity;
• use or attempt to use another’s account without authorisation from True Cost, or create a false identity on the Services; or
• upload or transmit any viruses, trojans, worms, or other material that is malicious or technologically harmful.

We reserve the right, at any time and without prior notice, to remove or disable access to the Services, or any part of them, and to suspend or terminate accounts, at our discretion, including where we believe a user has violated these Terms or applicable law.

6. Workspaces and Teams

The Services let you create or join a shared workspace so that a team can track expenses and income together. If you create a workspace, you are responsible for the members you invite and for the activity that occurs within it. If you join a workspace, you understand that the transactions, receipts and other data within it are shared with, and may be viewed, edited, exported or deleted by, the other members of that workspace, subject to their roles and permissions.

You must only invite to a workspace people you intend to share that financial data with, and you must have the right to share any information you add. We are not responsible for how other members of a workspace use the data shared within it. The owner or administrator of a workspace may remove members or close the workspace, which may affect those members’ access to the shared data.

7. Intellectual Property Rights

We respect intellectual property rights and ask you to do the same. As a condition of your access to and use of the Services, you agree not to use the Services to infringe on any intellectual property rights. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights.

8. Content

All content, software, images, text, graphics, illustrations, logos, trademarks, service marks, copyrights, photographs, and the “look and feel” of the Services, and all intellectual property rights related thereto (the “True Cost Content”), are either owned or licensed by True Cost. Use of the True Cost Content for any purpose not expressly permitted by these Terms is strictly prohibited. The True Cost Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any purpose without our or, where applicable, our licensors’ prior written consent. We and our licensors reserve all rights not expressly granted in and to our content.

Subject to these Terms, you are granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide licence to access and use the Services, including to download the Platform on a permitted device, for your business, professional and personal use and in compliance with these Terms. True Cost reserves all rights not expressly granted herein. You acknowledge and agree that True Cost may terminate this licence at any time for any reason.

Your content. The receipts you scan or upload, and the expense and income data you record, remain yours. You are responsible for the content you submit and confirm that you have the right to submit it. You grant us a limited licence to process and store this content solely to provide the Services to you, including extracting receipt contents using AI as described in our Privacy Policy.

No financial, accounting or tax advice. The receipt scanning, and any totals, categorisation, spending or income figures, summaries, or reports generated by the Services, are produced for general informational and bookkeeping purposes only. They are generated with the assistance of artificial intelligence, may not be accurate or complete, and are not a substitute for professional financial, accounting, or tax advice. You should verify any figures against your original receipts and bank, card or accounting records, and you should consult a qualified professional before relying on the Services for any financial, accounting, or tax decision. We make no representations, warranties or guarantees, whether express or implied, that any True Cost Content is accurate, complete, or up to date.

Where the Services contain links to other sites or resources provided by third parties, these links are provided for your information only, and we have no control over, and accept no responsibility for, the content of those sites or resources.

9. Indemnity

You agree to defend, indemnify, and hold harmless True Cost, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, agents and advisors from any and all claims, liabilities, costs, and expenses, including, but not limited to, attorneys’ fees and expenses, arising out of a breach by you or any user of your account or workspace of these Terms or arising out of a breach of your obligations, representations and warranties under these Terms.

10. Exclusion of Warranties

NOTHING IN THESE TERMS SHALL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER.

THE SERVICES ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTY OR REPRESENTATION TO YOU WITH RESPECT TO THEM. IN PARTICULAR WE DO NOT REPRESENT OR WARRANT TO YOU THAT: YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR; ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES (INCLUDING ANY DATA EXTRACTED FROM A RECEIPT) WILL BE ACCURATE OR RELIABLE; AND DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

NO CONDITIONS, WARRANTIES OR OTHER TERMS (INCLUDING ANY IMPLIED TERMS AS TO SATISFACTORY QUALITY, FITNESS FOR PURPOSE OR CONFORMANCE WITH DESCRIPTION) APPLY TO THE SERVICES EXCEPT TO THE EXTENT THAT THEY ARE EXPRESSLY SET OUT IN THE TERMS. WE MAY CHANGE, SUSPEND, WITHDRAW OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF OUR PLATFORM FOR BUSINESS AND OPERATIONAL REASONS AT ANY TIME WITHOUT NOTICE.

11. Limitation of Liability

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

SUBJECT TO THE PARAGRAPH ABOVE, WE SHALL NOT BE LIABLE TO YOU FOR: (I) ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY); (II) ANY LOSS OF GOODWILL; (III) ANY LOSS OF OPPORTUNITY; (IV) ANY LOSS OF DATA SUFFERED BY YOU; (V) ANY INACCURACY IN ANY FIGURE, REPORT OR CATEGORISATION PRODUCED BY THE SERVICES; OR (VI) ANY INDIRECT OR CONSEQUENTIAL LOSSES WHICH MAY BE INCURRED BY YOU. ANY OTHER LOSS WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO TRUE COST WITHIN THE LAST 12 MONTHS.

YOU ARE RESPONSIBLE FOR YOUR OWN BOOKKEEPING, ACCOUNTING AND TAX RECORDS AND FOR VERIFYING THE FIGURES YOU RELY ON. THE SERVICES ARE A TOOL TO ASSIST YOU AND DO NOT REPLACE PROFESSIONAL ADVICE OR YOUR OWN RECORD-KEEPING OBLIGATIONS.

12. Subscription Terms

Some features of the Platform may require a paid subscription. Subscriptions are sold through, and billed by, the app store from which you downloaded the Platform.

Cancellation and Downgrades

You may cancel your subscription at any time, and you will retain access to all premium features until the end of your current billing period. After this period, your account will downgrade. Upon downgrade, you will lose the ability to scan or add new receipts, drives, and transactions. However, you will retain read-only access to view your existing historical data in accordance with these Terms.

Apple

Payment will be charged to your Apple ID account at the confirmation of purchase. Subscription automatically renews unless it is cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

Google Play

Payment will be charged to your Google Play account at the confirmation of purchase. Subscription automatically renews unless it is cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your account settings on the Google Play Store after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

13. Governing Law and Dispute Resolution

These Terms, their subject matter and their formation, are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding existence, validity or termination, shall be referred to and finally resolved by the courts of Singapore.

14. Supplemental Terms – App Stores

To the extent permitted by applicable law, the following supplemental terms shall apply when accessing the Platform through specific devices:

Apple

These Terms are between True Cost and you; Apple is not a party to these Terms. The licence granted to you hereunder is limited to a non-exclusive, non-transferable right to install the Platform on the Apple device(s) authorised by Apple that you own or control, subject to the Usage Rules set forth in Apple’s App Store Terms of Service. Apple is not responsible for the Platform or the content thereof and has no obligation whatsoever to furnish any maintenance or support services with respect to the Platform.

In the event of any failure of the Platform to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Platform, if any, to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Platform. Apple is not responsible for addressing any claims by you or a third party relating to the Platform or your possession or use of the Platform, including without limitation (a) product liability claims; (b) any claim that the Platform fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.

In the event of any third party claim that the Platform or your possession and use of the Platform infringes such third party’s intellectual property rights, Apple is not responsible for the investigation, defence, settlement or discharge of such intellectual property infringement claim. Apple and its subsidiaries are third party beneficiaries of these Terms and, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary hereof.

Google Play

By downloading the Platform from Google Play (or its successors) operated by Google, Inc. or one of its affiliates (“Google”), you specifically acknowledge and agree that to the extent of any conflict between (a) the Google Play Terms of Service and the Google Play Business and Program Policies, or such other terms which Google designates as default end user licence terms for Google Play (all of which together are referred to as the “Google Play Terms”), and (b) the other terms and conditions in these Terms, the Google Play Terms shall apply with respect to your use of the Platform that you download from Google Play; and you hereby acknowledge that Google does not have any responsibility or liability related to compliance or non-compliance by True Cost or you (or any other user) under these Terms or the Google Play Terms.

Contact Us

If you have any questions regarding these Terms, please contact us at:

Tinker Terror
10 Admiralty Street, Singapore 757695
heythere@tinkerterror.com